WHY TRAVEL WITH US?
Since 1960, DeNure Tours has been planning exciting tours throughout North America, Britain and Europe. Our Tour Planners have researched and organized great holidays using over 20 years worth of first-hand knowledge and experience. Daily sightseeing excursions to area attractions capture many of the highlights you would expect to see on your holiday. However, you will also be pleasantly surprised with some of the extras we have included for your enjoyment.
Planning Makes Perfect
Travel is about exploration and we know that you are looking for a worry-free holiday. That’s what you get when you travel with DeNure Tours. Our own staff also have 24-hour support no matter where in the world they travel with you.
Worry-Free
We have done the research to find the right hotel for each destination, ensuring that you will be safe and comfortable. And don’t worry about the driving directions, just sit back, relax and leave the navigating to us. Most importantly, we’ll not only show you the sights, but we’ll make sure that our staff and local experts offer interesting information to help you capture the flavour of the local culture. That way, you can keep your head out of the guidebook and simply enjoy the amazing sights!
No Hidden Extras!
We know that you are looking for good value for your money. That’s why our tour prices include many of your meals, and most importantly, all of the tour highlights listed in your daily itinerary. We feel that our staff should be focussed on making your holiday a memorable one, not selling you optional tours!
Since 1960, DeNure Tours has been planning exciting tours throughout North America, Britain and Europe. Our Tour Planners have researched and organized great holidays using over 20 years worth of first-hand knowledge and experience. Daily sightseeing excursions to area attractions capture many of the highlights you would expect to see on your holiday. However, you will also be pleasantly surprised with some of the extras we have included for your enjoyment.
Planning Makes Perfect
Travel is about exploration and we know that you are looking for a worry-free holiday. That’s what you get when you travel with DeNure Tours. Our own staff also have 24-hour support no matter where in the world they travel with you.
Worry-Free
We have done the research to find the right hotel for each destination, ensuring that you will be safe and comfortable. And don’t worry about the driving directions, just sit back, relax and leave the navigating to us. Most importantly, we’ll not only show you the sights, but we’ll make sure that our staff and local experts offer interesting information to help you capture the flavour of the local culture. That way, you can keep your head out of the guidebook and simply enjoy the amazing sights!
No Hidden Extras!
We know that you are looking for good value for your money. That’s why our tour prices include many of your meals, and most importantly, all of the tour highlights listed in your daily itinerary. We feel that our staff should be focussed on making your holiday a memorable one, not selling you optional tours!
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 PRIVACY POLICY
DeNure Tours is committed to quality service and our commitment to your privacy is outlined below. DeNure Tours uses your personal information to enhance the quality of service we provide to you. The collection of personal information is consistent with recent Federal legislation, or the “Personal Information Protection and Electronic Document Act” (PIPEDA). The following document is to provide you with answers as to what information DeNure Tours may collect, how it is used, and the safeguards in place to protect your personal information.
Please note that this privacy policy does not apply to the practices of websites or companies which are not owned or controlled by DeNure Tours. You are encouraged to read through this document and review it periodically as the document may change from time to time. Corporate Information
Personal Information What is personal information? Your personal information includes but is not limited to your name, date of birth, address, telephone, email address, shipping information, credit/financial information. How is personal information collected? Your personal information may be collected for billing and ticketing purposes at the time of booking, or through voluntary disclosure, so we can send you publications by mail or email. You may also provide us voluntarily with information when submitting comments or completing questionnaires. DeNure Tours may receive personal information about you from a third party, such as your travel agent, or a friend. Your consent is considered given if you do not contact DeNure Tours to decline promotional materials. How your personal information is used will be outlined below. Further, non-personally identifiable details may be collected through the use of “cookies” on your computer. Anonymous data such as your IP address, browser type, and specific pages you have visited at denuretours.com may be collected for marketing and tracking purposes to improve your online experience with DeNure Tours. How is your consent obtained? You may provide your consent for DeNure Tours to collect your personal information both implicitly and explicitly. Implied consent is obtained when you furnish us with details in order to provide you with a particular service. For example, you provide DeNure Tours with your mailing address so that you may receive a publication. Expressed consent is obtained when you provide details in writing or as part of the booking process. You may choose not to provide us with your personal information or consent; however, DeNure Tours may then be unable to supply you with the service requested. How is your personal information used and protected? DeNure Tours collects personal information for the purposes of providing you with up-to-date services and publications. Your mailing/shipping information is used to distribute details, promotions, and news that may be of interest to you. Your opinions and comments are used to better customize our services to our clients’ tastes. Personal information collected at the time of booking is used to ensure that DeNure Tours has a reliable means of contacting you for the purposes of billing, sending tickets and tour information, as well as conveying any news pertaining to your booking. This information is stored in a secure database, and can be accessed by you at any time as defined in PIPEDA. Further, information may be collected through surveys and questionnaires. DeNure Tours appreciates this feedback, and uses this type of information to improve the quality of service we offer. Your personal opinions may be published in the form of testimonials, but your name will only be published with your expressed consent. Survey and questionnaire information may also be used for marketing purposes to track which advertising avenues are most successful in reaching clients, and how DeNure Tours may reach our clientele more effectively. Personal information may be used if DeNure Tours has reasonable belief that this information could prove useful when investigating a contravention of law (federal, provincial, or foreign) or to protect or defend a legal interest. Your personal information may be summarized for statistical analyses that no longer identify you individually. DeNure Tours shall only collect and utilize your personal information for the purposes stated above, and shall retain it only as long as it is required for the services you have requested, and for a reasonable duration thereafter, or to meet legal obligations. Your personal information will be kept confidential and secure, and will be disclosed to third parties only with your expressed consent. DeNure Tours does not rent or sell customer information to any other business. When may your personal information be disclosed? Disclosure of your personal information by DeNure Tours to a third party will only occur under the following circumstances:
Promotional Material You may choose to decline receiving publications from DeNure Tours in two ways. You may opt out of mail publications by contacting the DeNure Tours office, by phone or by email, and requesting that publications not be sent to you. Further, you may choose to subscribe to email promotions and the e-newsletter. This subscription can be cancelled at any time by following this link and completing the “Unsubscribe” instructions. Online Security DeNure Tours takes every measure to ensure the security of your personal information once it is received. However, no data transmission made over the Internet is guaranteed to be secure. DeNure Tours cannot guarantee the security of information transmissions; you do so at your own risk. Once received, DeNure Tours protects your personal information as outlined above. Links The DeNure Tours website displays links to other sites for general information that may be useful to you. While denuretours.com strives to link only to other reputable sites, DeNure Tours accepts no responsibility, liability nor control over these websites and the means of information collection employed therein. You are encouraged to examine the respective privacy policy of each site. Access to your Information Contacting DeNure Tours, as below, will provide access to your personal information, within the guidelines of PIPEDA. Questions and Concerns DeNure Tours will address any questions or concerns regarding this privacy policy in a timely manner under the provisions of PIPEDA. Requests may be directed to DeNure Tours by:
Personal Information Protection and Electronic Document Act (PIPEDA) The following links provide specific details about recent federal legislation:
Understanding Cookies Some Internet websites will create a small text file on your computer, called a “cookie”. A cookie is created to store information about you when you visit a particular site. This text file is a string of code numbers and letters, and contains information such as your IP address, and the pages you visited on that site. The website ONLY has access to the cookie it created, and not to other cookies or files on your computer. Further, a website only has access to information you provide (ie. your email address cannot be determined unless you provide it on the site). You may choose whether to allow cookies to be stored on your computer or not. You can configure your browser to accept or reject cookies, or notify you when a cookie is sent. Each browser is different, so to learn how to change your cookie settings, click the “Help” menu, and search the Help index for cookies. If you do not allow cookies at all, you may be restricted from viewing some websites. The following links provide more information about cookies:
Your IP address Every computer connected to the Internet is assigned an Internet Protocol (IP) address. It is a unique number generally associated with your Internet Service Provider (ISP), but it does not contain any personal information about you. Your Internet browser provides the website you are visiting with your IP address, so that when you make an online request, the website knows to which computer to send the information. Your IP address can also be used to assess your general geographic location based on the ISP you use. This information is used to customize web pages to be more relevant to your geographic area. The following links provide more information about IP addresses:
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| Site Map | Terms & Conditions | Privacy Policy © 2013 DeNure Tours, all rights reserved. |
 71 Mount Hope Street, Lindsay, ON K9V 5N5T: 1.800.668.6859 F: 705.324.9196 TICO Reg. #50009376 and #50009377 |
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